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Why Howdens
With more than 800 depots nationwide and open 6 days a week, discover why thousands of tradespeople, and homeowners alike, choose Howdens for their home renovation project.
Read our reviews
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today
No problems
No problems
customer stuart wilson
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today
Amazing service in Orpington branch
G at Howdens Orpington was absolutely fantastic. She was incredibly kind, patient, and genuinely invested in getting everything right. She approached the kitchen design as if it were her own home, thinking through every detail and coming up with the best possible layout and solutions. Her creativity, professionalism, and dedication were truly impressive. I couldn’t have asked for better support, highly recommend working with her.
Mo Rom
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today
Great service as always top team…
Great service as always top team couldn't be more helpful and knowledgeable never i have gone in with a problem and not been given a solution keep up the good work Cheers Paul
PAUL PAWSON
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today
Nice people.
All ways courteous and polite. Quick and efficient service. Had what I wanted in stock.
Ron
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today
Service wag great staff very polite
Staff were polite and knowledgeable about my order and my requirements. Quik response to order
Ravji patel
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today
very good service and price
very good service and price
steve sell
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today
Fakenham
Placed order online ready to collect when required and great staff
A AND E PROPERTY DOCTOR LTD
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today
So helpful in my design idea and made…
So helpful in my design idea and made it possible. Very helpful staff and pleasant too. So pleased I went there for my countertops.
CONNELLY PROPERTY LETTINGS
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today
Not even close that only after money…
Not even close that only after money but they have polite stuff. 0 - star
Unsatisfied customer Ombudsman
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today
Ask for Wayne Stoppani!
I needed urgent help getting a bathroom designed and delivered before Christmas. Wayne Stoppani set me at ease and helped me design everything. He was extremely knowledgeable and knew the system and product ranges inside out. Left me with great confidence and everything was delivered on time and in tact. I couldn't have wished for better service. Simply the best!
Dave Mack
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today
DODGY WITH YOUR PAYMENT TO THEM
DODGY WITH YOUR PAYMENT TO THEM. AVOID AVOID AVOID AVOID Ok so the kitchen itself now looks great and the staff behind the Trade counter were good as gold. Now let me explain why I give them 1 star and any non-tradesperson beware. 1.) Howdens 'trade only' policy. My fitter never stepped foot in Howdens with regards to the choice of kitchen, arranging the survey and design nor returning and collecting incorrect items. This however didnt stop Howdens giving me my quote and subsequantly charging me the lions share of £7000 and then booking it out to my fitter at a far reduced cost allowing him to basically steal £1300 of my money, not to mention the fact that i'd paid 20% VAT on a kitchen that was booked out at far less cost to the fitter and thus less VAT which the builder will claim back on his tax return next year. Something very fishy about that and I will be asking the question to HMRC and taking legal advice. 2. The Irish chap (no names allowed) that carried out the survey neglected to measure the floor to ceiling height thus causing major problems during the fitting and of course additional cost. He was also conspicuous in his absence when I wanted to raise these matters and also ignored my request for him to come and double check his measurements before the install began. Needless to say no floor to ceiling height being 1 problem and the breakfast bar section being more than 100mm incorrect being a 2nd. 2 issues with measurements being incorrect may seem trivial, but believe me they are not. 3. Never been given a receipt for the several thousands of pounds he happily took from my bank account and still after requesting again its nowhere to be seen. Go to an alternative kitchen company there are many around, that way you wont be ripped off knowingly by your fitter with Howdens being happily complicit and ultimately at blame for the process. I personally wouldnt buy/authorise a single thing from them ever again for works being carried out on my property, absolute shysters......UPDATE 15/12/2025 Recieved a lazy bog standard our terms and conditions blah blah from the seemingly oblivious manager at Greenford. He seems to be having a huge amount of difficulty understanding that I and I alone contacted Howdens, dealt with his designer agreed the plan and everything else NOT MY B***DY FITTER! The fitter never had a single thing to do with the purchase or design he was a completely different aspect of the saga. I paid using a debit card to your designer and therefore Howdens the price of the kitchen and in the eyes of the law that makes me, yes ME yoir customer in this transaction. He never stepped foot in your branch or discussed MY kitchen with any member of your staff at all not even once nada nil zero. He fitted the B***DY thing as thats what I EMPLOYED HIM TO DO! So just because your terms blah blah state blah blah they mean nothing when you did actually allow a member of the public to purchase a kitchen, ME. It doesnt give you the right to misapropriate peoples money and pay it into somebodys trade account so as you can then sell my kitchen to them at a reduced rate just because at some point in time they purchased something from you. THEY HAD NOTHING TO DO WITH THE PURCHASE! Anyway i've now emailed the CEO lets see if he has any ability to be able to work out that MY FITTER didnt purchase the kitchen It was I, ME , MOI. Anyway chargeback to the card coming and a lawsuit where i'll be seeking costs and damages now too. ****UPDATE 19/12/2025***** So the CEO couldn't care less either which was what I expected seeing as the caliber of employee hasnt exactly set the world alight. Anyway the legal process has commenced, they've received the notice of impemding legal action from my solictor and have 14 days to respond. I shall keep you updated.
Barry Browne
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today
Very good quality & quick response
Very good quality & quick response
Narendra Barchha
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today
Fantastic helpful staff as always
Fantastic helpful staff as always. Nothings ever a problem to source the correct materials needed for your job.
DW SPECIALIST SERVICES
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today
Service at Uxbridge is brilliant but…
Service at Uxbridge is brilliant but the web site is so infuriating with having to download all the pages after every 10 items Grrrhhh
Mr Gordon Stevens
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today
Always great service in the shop
Always great service in the shop! 👍
ROY BRYSON CONTRACTS
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