Howdens - Bow

a month ago

Disappointing first experience

Disappointing first experience I recently discovered Howdens and was genuinely excited to explore their products, as I had heard good things about them. Unfortunately, my first experience was quite disappointing. To my surprise, many of the items I was interested in were out of stock, and I was told I would need to wait another week for the next batch. This was particularly frustrating when trying to plan a project around specific materials. I also found the pricing system quite frustrating. You cannot easily see the prices unless you have registered for a trade account. I tried to log in but was unable to do so, and when I asked the receptionist for assistance, I was simply advised to contact their credit control number. Another thing that made me uncomfortable was being asked to provide bank account information during the registration process. I understand that Howdens operates trade accounts and has its own payment arrangements, but as a new customer, I would have preferred much clearer information explaining why these bank details are required, how they are used, and what safeguards are in place. Overall, I was expecting a much smoother and more customer-friendly experience from such a well-known company. Perhaps my experience was specific to my local branch, but unfortunately it has left me disappointed before I have even had the opportunity to purchase anything.

KARIM

2 months ago

Albert The Boss

My man Albert in the Bow store is Dee man, we needed his assistance with our client for property and kitchen refurbishment. Albert intervened and dealt with this like a real boss. My client is so excited how he dealt with thier kitchen. I needed his assistance to avoid kitchen disruptions and he delivered exactly as we needed. This is the guy if you want to get things done properly. Top man Albert

Ahmed

4 months ago

the sales man was profetional fast and…

the sales man was profetional fast and helpful,dont know why a 500 mm wall cupboard door from chingford was dearer than a 600mm cupboard door from bow london ?

J MITCHELL

4 months ago

Everything is quick and prise is cheap

Everything is quick and prise is cheap

K Bondar

6 months ago

Shocking experience

Shocking experience! Don’t waste your time. 0 customer service and accountability for anything going wrong their end. 2 deliveries they said… we had over 8 deliveries for our kitchen with missing/ wrong items. I strongly recommend using another company if you want customer service and accountability.

Madeleine Holdsworth

10 months ago

Top service

Girls at the till are great

Rumz

10 months ago

great staff

when I go to Howdens i know i will always be met with friendly helpful and most importantly knowledgeable staff.

Al Shadbolt

a year ago

Quick resolution of issues.

Delivered as expected, friendly driver. 1 item missing was supplied within 2 hours or notifying Howdens & 1 item was in the wrong finish - but delivered within the day. Very impressed how quickly these issues were resolved.

Simon Dawson

a year ago

Ordered kitchen units with bow branch…

Ordered kitchen units with bow branch on Friday morning was delivered that same day excellent service throughout

mr s eaton

a year ago

Great and very helpful The staff went…

Great and very helpful The staff went out there way tofulfil my order

Cy

a year ago

Good quality products

Good quality products, reasonable prices, ripped off with delivery charge which would be free from most suppliers.

customer

2 years ago

Good experience quality materials…

Good experience quality materials quality level of service thank you

interior design project

2 years ago

Howdens bow

Yes, my experience is Howdens bow has been 2nd to none very helpful staff from management to the warehouse. People cannot Fault Service always friendly and nothing is too much of a problem

WW BUILDERS

2 years ago

Always great service and the staff are…

Always great service and the staff are helpful and friendly.

Terrence Mathurin

2 years ago

The staff are friendly and helpful

The staff are friendly and helpful. Always willing to see what they can do to help. A wonderful environment to walk into and use day to day to buy items.

Karen