Latest Trustpilot reviews for Colindale
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8 days ago
Super service
First time using Howdens - very friendly and welcoming. Good product. Fast service (2 day kitchen turn around). Many thanks to the team especially Marie.
Daniel
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10 days ago
Marie is wonderful
Marie is so helpfull. She is organised, always responds promptly to texts and emails. I cannot thank her enough. She made the house "our perfect home" with her constructive advice and attention to detail.
Georgi
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19 days ago
I’ve been using this branch for over…
I’ve been using this branch for over 20years, The staff at this branch is unmatched. Always 100% service.
Rakesh
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23 days ago
Excellent customer service from Dinesh
My partner and I are so glad we chose Howdens Colindale for our kitchen. Prompt and efficient service,our cabinets look beautiful and Dinesh was so kind and helpful throughout the whole process. We called him a few times and he was always ready to help, and go above and beyond for us. Will be recommending to everyone we know who wants a kitchen! Many thanks to Dinesh and the whole team.
Ashley Hovell
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25 days ago
Howdens kitchen - Chelford Ivory
We just changed our kitchen and decided to get a Howdens kitchen - Chelford Ivory. The cabinets are a great quality and they fit a lot of things, much more than our previous kitchen! We had a great service from Howdens Colindale and Marie was absolutely amazing! The kitchen got delivered really quickly and we had lots of help and support for its installation.
Daniela Alb
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a month ago
Good products but poor service
Here is the summary of our interaction with Howdens Colindale - Poor customer service - Good product quality - Difficulty in obtaining modern service - Inconvenient return process - Communication issues - Wrong items delivered - Lack of apology for mistakes - Poor communication within company - Items returned (signed) but no acknowledgement, records, or return Lastly, one good thing about working with Howdens is that their employees seem to be on a never-ending holiday spree. Every time I call, they nonchalantly inform me that the guy I need to speak to is off on yet another vacation, and I should try calling back once he's back from his latest adventure. It's like playing a game of Where in the World is Howdens' Employee?
ABC
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4 months ago
Parking
Very fast and helpfull staf
Mr Dabasia
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6 months ago
5 Star store
I regularly use the colindale branch and it’s always a pleasure to go! All the staff from management to warehouse are extremely friendly, and helpful! Maria at the front desk is always smiling and very knowledgeable to my needs and alway a pleasure seeing her! Vee who is one of the kitchen designers is also a pleasure to see and is so helpful with my kitchen plans! Brian in the warehouse is always on hand to help me and great chatting with him! The management have got it spot on and like said at start it’s always a pleasure going into the store
Lee O'Gorman
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6 months ago
Friendly helpful service
Friendly helpful service
Suryakant Shah
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8 months ago
Rude and insulting staff
I have been negotiating a price for a new kitchen as the price they quoted was more expensive than my previous order. My contracted builders were offered a cheaper quote, so when I asked for the same quote I was told by a rude woman that my account had been closed as I had not ordered within 15 months and “if you order is 5k and not 60k the discount would not be as good!”.
Mrs Sharon Galliers
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8 months ago
Excellent service
Excellent service
Mr Dabasia
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9 months ago
I have been to howdens today with my…
I have been to howdens today with my family I have had some enquiries , lady sat on the desk on right side of the shop extremely rude , bad attitude, I felt sorry for her , I would not buy anything from them , Low customer service
Vah
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9 months ago
It is always a pleasure to visit the…
It is always a pleasure to visit the Howdens in Colindale, all the staff are amazing and very welcoming, massive thank you guys for your A class service, keep up the great work 👍
ANGELS MAINTENANCE SERVICES
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10 months ago
Dinesh and Marrie at collindale has…
Dinesh and Marrie at collindale has provided excellent customer service. Very pleased with the overall pleasant experience. Moving my account to collindale.
DURAJOIN LTD
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10 months ago
All ways no Esau
All ways no Esau Fantastic service and polite staff
PAINT & DECOR LIMITED