a month ago

Good value products and good stock

Good value products and good stock. Quite bad at following up account queries

Richard

a month ago

Great service and efficient delivery

Great service and efficient delivery

CECIL FALCONER

a month ago

Excellent service from Serene

Excellent service from Serene. Had to source stock from other depots as I designed a awkward kitchen

QUALO

2 months ago

Cherona was exceptionally helpful

Cherona was exceptionally helpful, discussed all aspects of kitchen etc, organised delivery etc.

Mr T From WTBC

3 months ago

As a contractor this is the best…

As a contractor this is the best Howdens branch I have dealt with it has been a pleasure working with @sanjeev to always my products on time

Gurpreet Singh

4 months ago

very good experience quite helpful

very good experience quite helpful

Sharon L

4 months ago

Excellent service and products…

Excellent service and products delivered on time, will definitely be using this branch from now on and recommending them. ATS Property Maintenance.

Andy

6 months ago

Efficient service and competitive prices

Efficient service and competitive prices

Gustavo

6 months ago

Excellent service frim the staff at…

Excellent service frim the staff at this branch, delivery arrived on time

Andy

7 months ago

service was good warehouse was slow

service was good warehouse was slow

LULLINGSTONE MANAGEMENT LTD

11 months ago

Helpful staff

Very helpful staff who dedicated time to listen to what I wanted. They even showed me deals that I did not know I could purchase. Products were also cheaper than some competitors.

Anonymous

a year ago

Stress and frustration with Howdens Peckham

I bought my cabinets, countertops backboards and backsplash from Howdens. It looks great, however I am highly unsatisfied with the service I received from Howdens Peckham. On multiple occasions I was left disappointed and highly frustrated. 1. The initial quote I received was much higher than I anticipated. When I went through it, there were many items added that I had not requested. 2. The items were not delivered on the day we had arranged for delivery. We had to chase up since my builders were waiting to start the work. It finally arrived the following day. 3. Upon delivery, a couple of the cabinets were the wrong size. This further inconvenienced my builders as they had to chase up to get the correct items in, which also delayed their work. 4. We were short of backboard, by about 1-1.5 m, but Howdens would not deliver it despite this being an error on their part. 5. I was told to come and collect the 3m backboard and it could be cut so I could more easily transport it back to mine. But on arrival the team at Howdens they said they wouldn’t cut it. I was provided with a saw and told I could do it myself. I was shocked that Howdens would not cut the board after I was told they would... all because they didn’t want to take any liability (even though I insisted I only needed it roughly cut in half to transport it). Instead, they were willing to risk the health and safety of their customer! I neither have the expertise in using tools for this purpose, nor do I have the health and safety training that I am sure the staff at Howdens have undertaken. 6. When the kitchen was just about finished, I noticed part of the backboard was missing trim. It turns out there wasn’t sufficient trim either, since the backboard was incorrectly measured. Again, I called to say that extra trim was needed, and asked for this to be delivered. Again, the answer was no. Again, despite this being Howden's error. 7. I was told my new kitchen would include a drawer below the oven. However, this was not received, or changed without my knowledge. Howdens had been recommended to me, and I was told it could be a bit pricey, but you pay for the quality and service. Unfortunately, even though I’m happy with the end result, I CANNOT recommend Howdens Peckham due to the experience I had.

Claudia M

a year ago

Just to say I have a good experience…

Just to say I have a good experience shopping at howdens good attention kind staff good prices and quick service thanks guys…..

Fernando.

a year ago

Excellent service from counter staff to…

Excellent service from counter staff to warehouse operatives.

QUALO

a year ago

Good team work

Good team work

Oluwatosin Ashiru-Balogun