Latest Trustpilot reviews for Ruislip
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7 days ago
Friendly & Helpful service, south Ruislip branch
at the south Ruislip branch the desk service was great friendly and helpful
Gordon
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a month ago
I purchased a kitchen from Howdens
I purchased a kitchen from Howdens Very professional staff and very competitive Prices Delivery was very prompt I will certainly be using them in the future
John Baldry
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a month ago
The salesman and his manager threatened…
The salesman and his manager threatened to delete my account if I didn't sign a contract by end of October 2025. They kept applying pressure of increasing their price after that. That threat contravenes GDPR regulations of this country. I told them to go ahead. Have now started negotiating with WREN Kitchens. Turned out to be a blessing because their price is cheaper Update 3 Nov 2025: An email was sent to them on 27 Oct with copy to the Regulators for Trading Standards, GDPR and FCA with evidence. Got a response the following day with comments: "Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation." They forgot to include the Regulators so I forwarded it to them. Not sure if their investigation means it is internal and therefore not for us. It is a week now and it seems they may need a month or a year to complete this. Will keep this in public domain.
Narendra Tailor
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a month ago
Ed Gibbs Ruislip Howdens Thank you
A massive shout out to Ed Gibbs and Nick from the Ruislip Howdens Branch. There after service care and customer service was exemplary. They really helped me out of a very difficult situation and done all they could to make the installation go as smoothly as possible. Thank you once again guys, Franco
Franco Antiri
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a month ago
Happy we chose Howdens!
Designing our howdens kitchen was such an enjoyable experience! Harry was so helpful - he listened to what we wanted but also suggested things he felt would work based on his experience. We ended up going with suggestions for our island and we couldn’t be happier! Harry was quick to respond when we had questions or wanted to make changes. We are happy with the quality of all aspects of the kitchen - units, hardware and worktops. The return service when we had ordered a unit we then decided against was easy. Overall would really recommend going with howdens for your kitchen!
Lucy Jackman
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2 months ago
Good product
Good product
Chetan Patel
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3 months ago
Our kitchen looks like it's from a magazine
Harry at Howden’s made designing our first kitchen such an easy and enjoyable experience. We had no clue what we were doing, but he was patient from start to finish (even when we changed our minds a hundred times!). He gave honest advice on price vs. quality, worked within our budget, and found clever solutions for tricky spots like our awkward staircase. Now the kitchen’s fitted, every guest says it looks like something from a magazine. It’s become the heart of our home and we absolutely love hosting in it. Couldn’t recommend Harry more!
Claire Hunter
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3 months ago
Would highly recommend!
Seamless process from start to finish. All the staff are very helpful in the Ruislip branch and a special mention to Harry Walker who helped us design our dream kitchen. We are very happy with our new kitchen and would highly recommend Howdens! Great service and selection of kitchens.
Emma Evans
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4 months ago
The staff at Howdens Ruislip are always…
The staff at Howdens Ruislip are always polite and very friendly. They are always ready to help with any questions and concerns. Excellent customer service
Abbi
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5 months ago
Good customer service
Very helpful staff and good customer services
Kalpesh Parikh
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5 months ago
From planning to delivery of our…
From planning to delivery of our kitchen was a first class experience. Harry Walkers knowledge and patience in helping with putting our kitchen together made it so easy.
Lynne Arnett
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6 months ago
I’ve been using Howdens at ruislip…
I’ve been using Howdens at ruislip since it opened. I have continued to shop there and brought my tray through there through various managers and staff over the years. I have always found the staff very easy to work with and very helpful and the present staff that work there are no different they go out their way to solve problems to make sure that they order what I need if it isn’t in stock and I can’t fault them. I shall continue to shop there long into the future I hope wonderful bunch of people.
neil mcnamara
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7 months ago
Warning to anyone buying
I purchased a matt white kitchen which has discoloured. Howdens keep stating its not under warranty even though I have clearly demonstrated or proved deposit, purchase and delivery dates. Although they are prepared to replace parts they will not cover any dimantle or installation costs which is no doubt quite a challenge in a finished kitchen, what kitchen installer is going to want to take this job on ? It would likely cost what I paid for the original installation. I urge anyone to purchase a kitchen on a supply and fit basis (no third parties). I've read of instances where Wren kitchens have without hesitation rectified problems with their units, sadly not the case here. Spend your money wisely.
matt
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7 months ago
Great service from a lovely team!
The Ruislip team at Howdens were great from start to finish...everyone I spoke to was so lovely and helpful throughout the whole process of me getting a beautiful new kitchen. Thanks to all of you!
Kate O'Brien
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7 months ago
I have never used Howdens before and…
I have never used Howdens before and found they were extremely professional in dealing with my order for a kitchen refit in a rented property. They answered all my questions and all went smoothly from the site visit, planning and delivery of the units. Special thank you to Sid for his knowledge and introduction to an excellent contractor to fit the kitchen, and all the other members of the team for their help in making it a hassle free experience all round. I would highly recommend Howdens.
Timothy Ellison
