Latest Trustpilot reviews for Telford
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2 months ago
Very good service and very professional
Very good service and very professional
D Davies
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2 months ago
Great staff
Great staff Great stick availability Good prices
Soni Nagra
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3 months ago
Great service
Great service. Telford Stafford park branch. Very helpful.
Customer
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3 months ago
Friendly
Friendly, great designers, extremely helpful!
Mark Masters
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3 months ago
Friendly helpful & always got what I…
Friendly helpful & always got what I need
Andy McBride
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4 months ago
Great service as always
Great service as always, staff very helpful.
Darryl Hayfield
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6 months ago
The staff are lovely but are constantly…
The staff are lovely but are constantly forgetting items off the orders, and if you leave them without being chased they simply forget indefinitely.
Anonymous
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7 months ago
Exceeded Expectations!
Choosing a kitchen is a big decision and one you take a lot of time and thought into...well Ben at Howdens certainly supported us in creating our dream kitchen. His customer service is impeccable! I can honestly say it was the customer service received from Howdens that made the difference to us. They are quick to respond, always positive, great design service, supportive , patient, attention to detail is on point and nothing is too much trouble and of course quality products! Thank you Ben, your time and care has been much appreciated and I have to say well done to the Telford Team who are very welcoming when you go to store, you are really smashing Customer Service!
vikki haines
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8 months ago
Quality product and Professional staff .
Professional staff who understand the needs of their customers. It's good when my ideas can be transferred to a working design and everything backed by a quality product.
Keith
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8 months ago
Superb experience first time using…
Superb experience first time using Howdens, Telford. Sara came onto site at short notice and designed me a beautiful kitchen. She accommodated all of my requests for alterations including a last-minute addition of a dish washer only days before delivery was due. The team are always very pleasant to speak with and clearly enjoy working there. Kudos to all of the management for creating a nice environment so the team can shine. Would definitely recommend.
Rob Dee
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8 months ago
A seamless service from start to…
A seamless service from start to finish. All the staff are so approachable, helpful, pleasant, knowledgeable and professional. The quality of the products is top notch; they're solid, durable, and modern. From design to aftersales the service standard was exceptional; nothing was too much trouble and any questions were answered promptly, making the whole experience a delight. From the moment we met Josh Cooper ( our designer) we both felt like we had made a good decision to use Howdens; he was amiable and his abilities in designing exactly what we wanted, was brilliant; as we decided (many times) on different elements, he adjusted our plan to suit us, not them!! He didn't know if we were going to buy or not but he still gave us an exemplary service throughout. Needless to say, we had such confidence in him that we bought the kitchen. During fitting, we had to consult with them a them a few times and they were always efficient and answered our queries speedily so, we were not help up in any way. The reception staff were always happy and smiley, ready to help with anything as were the storehouse people. Once everything was completed, we had some parts that were not needed so, contacted Howdens to ask if we could get a refund for them. Immediately, they dealt with our returns and credited our bank account with the refund; no messing or arguing, once again, just excellent, friendly service. As I said SEAMLESS FROM START TO FINISH!!
Pauline
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9 months ago
Handrail
Didn't have all the handrail I wanted but I arrived for me the next day
Steve Rex
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10 months ago
Happy chappy
Very helpful and a quick delivery, great service
Darryl Hayfield
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11 months ago
The san all round out standing experience ales man called ben was pleasant …
The sales man called ben was pleasant when he came to design the kitchen for us from the telford branch we had a small problem when kitchen arrived but was sorted the same day the 2 guys who came to fit the quartz tops were really easy to communicate with and did an excellent job for us ones name was Lee
MALCOLM RICKARD
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11 months ago
Howdens Telford (Stafford Park)
We’ve been using Howdens in Telford (Stafford Park) for over 2 years now, and I can honestly say I can’t fault a single thing with their customer service. Their products are as you’d expect, extremely high quality and I refuse to go anywhere else if I know I can buy it at Howdens. But their customer service is so attentive on a personal level. From going above and beyond on every single order, to the friendly chats when I go into the depot. If I could give a special mention to every single member of staff that works there, I would but I’d hate to miss someone out as they are all so brilliant. I would not hesitate to recommend them to all my friends and colleagues in the trade.
Jessica Palmer